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How Microsoft 365 and Teams Enable Seamless Collaboration for your Entire Organization

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These have been unexpected times, with all the obstacles we have had to face. Together, we have been able to adapt, overcome, and evolve. Working remotely, yet more closely. Using technology to turn work the way it was into work the way we want it to be. More efficient, more collaborative, and ultimately more productive. And this new way of working is here to stay.

These have been unexpected times, with all the obstacles we have had to face. Together, we have been able to adapt, overcome, and evolve. Working remotely, yet more closely. Using technology to turn work the way it was into work the way we want it to be. More efficient, more collaborative, and ultimately more productive. And this new way of working is here to stay.

Keeping customers and employees connected no matter where they are is the new normal. You can deliver the experiences that employees and customers deserve with the help of Microsoft Teams and Dynamics 365 which are already working together to keep everyone connected and engaged.

Put this powerful combination in the hands of your whole organization. So anyone from sales reps, marketers, frontline workers to HR can seamlessly access, share, and collaborate on information in Teams or Dynamics 365 without switching apps from anywhere. All the knowledge, context, and confidence to delight your customers at every turn. All with unmatched security, single sign-on, and in-context information.

A marketer can turn event attendees into loyal customers by setting webinars right from Microsoft Teams, engage attendees with personalized customer journeys and relevant messages before, during, and after events with Dynamics 365 Marketing.

A seller can prepare and collaborate with colleagues to put their best foot forward during customer engagement. Get visibility into the right customer data no matter what app they are using. Collaborate in real time with audio and video conferencing for increased teamwork and productivity. Know a buyer’s sentiment in real time with AI-powered call intelligence, and save time with auto capture of actions.

Service agents can easily identify and collaborate with the right subject matter experts at the right time to resolve customer issues more quickly.

The possibilities are endless. Organizational collaboration and engagement with customers has just got a serious upgrade. Contact us to learn more about what amazing things we could do for your customer engagement together.